Gas Leak Repair in NYC

OVERVIEW

Safe First, Then Fixed Right

If you smell gas, get out first. Leave the building, then call 911 or your gas utility from outside. The utility will make it safe, which usually means shutting off the gas.

Then call us. We find exactly where the gas is escaping, repair the piping, valve, or connection, pressure test the system, and handle the DOB filing, inspection, and utility paperwork so the gas can be turned back on.

Most leaks in NYC buildings come from the same few places: worn flex connectors behind ranges and dryers, valves that no longer seal, threaded joints that have loosened over decades, and corroded pipe in cellars and exposed risers. Finding the exact source matters, because the utility won't restore service until the piping holds pressure end to end.

If You Smell Gas

  • Leave the building right away
  • Don't use light switches, phones, or anything that could spark
  • Call 911 or your gas utility from outside
  • Call us once the area has been made safe
  • Don't try to find the leak yourself, and don't go back inside until the utility says it's safe.
WHERE LEAKS START

Finding the Source

A gas smell can come from the piping, a valve, or the appliance itself. We test until we find it, so the repair fixes the actual leak.

Emergency service: 24 hours a day, 7 days a week, with a technician typically on site within 4 hours.

After the repair: we pressure test the piping and handle what's needed to get the gas turned back on.

If the leak is part of wider piping problems, we'll tell you what we found and quote the repair before starting.

Get a technician on the way

Common Leak Points

  • Appliance connectors. Worn or kinked flex connectors behind ranges and dryers.
  • Valves. Shutoff valves and gas controls that no longer seal.
  • Fittings and joints. Loose or failed threaded joints in the piping.
  • Corroded pipe. Rust and corrosion in older or exposed gas piping.
  • Meters and risers. Leaks at the meter connections and building risers.
OUR APPROACH

How We Handle a Gas Leak

From your call to gas safely back on.

Call

Once you're safe and the utility has been called, call us any time.

1

Locate

We test the piping, valves, and connections to find the leak.

2

Repair

We repair or replace the leaking piping, valve, or connector.

3

Test & Restore

We pressure test, handle the sign-off, file the utility's paperwork, and schedule the turn-on.

4
WHY CHOOSE US

Why Call HEPCO for a Gas Leak

Gas leaks leave no room for guesswork.

Around the Clock

Emergency service 24 hours a day, 7 days a week.

4-Hour Response

A technician typically on site within 4 hours of your call.

Gas-Qualified Techs

Our technicians hold full DOB Gas Work Qualifications, not limited ones.

Restoration Handled

DOB filing, inspection, and utility paperwork when the gas was shut off.

FAQ

Gas Leak Questions

What to know if you smell gas.

Leave the building right away. Don't use light switches, phones, or anything that could make a spark. Call 911 or your gas utility from outside, and call us once the area has been made safe.

The gas company or 911 first. They respond to the emergency and make the area safe. We repair the leak and get the gas restored afterward.

Usually, yes. The utility shuts off and locks the gas until the leak is repaired and the piping passes a pressure test and inspection. We handle that whole process.

Yes. Emergency service is available 24 hours a day, 7 days a week, and a technician is typically on site within 4 hours.

Yes. Worn flex connectors and leaking appliance valves on ranges, dryers, boilers, and water heaters are common sources. We test the appliance connections along with the piping.

Yes. Under Local Law 157 of 2016, homes and apartment buildings with gas service need natural gas alarms installed by January 1, 2027. An alarm warns you sooner, but it doesn't fix anything: a leak it detects still has to be found, repaired, and tested.

If the utility shut the gas off, yes. The repair is filed in DOB NOW, the piping is pressure tested in front of a DOB inspector, and DOB has to authorize the gas before Con Edison or National Grid will turn it back on. We handle all of it.

See all heating & plumbing questions

Gas Leak? Get Safe, Then Call Us.

Once the utility has made it safe, we'll find the leak, fix it, and get the gas back on.

Gas leak repair for homes, apartment buildings, and businesses across New York City.