Know What's in the Pipe
Before You Dig
Guessing at drain problems wastes time and money. HEPCO runs a high-resolution sewer camera through your drain or sewer line so we can see the clog, crack, root intrusion, or offset joint on screen — in real time.
You get a clear diagnosis, a recording of the inspection when useful, and a straight recommendation: clean it, repair it, or leave it alone. No exploratory digging. No surprise scope creep.
Need a camera inspection?
Most inspections completed same-day
When to Call for a Camera Inspection
- Recurring clogs that keep coming back
- Multiple drains backing up at once
- Suspected tree root intrusion
- Buying or selling a property (pre-purchase check)
- After a backup or sewage odor in the basement
- Before major landscaping or excavation
- Insurance or documentation of pipe condition
How a Drain Camera Inspection Works
Fast setup, live video, and a diagnosis you can act on — without tearing up the yard first.
Schedule
Call us for same-day or scheduled service. Tell us which drains are acting up and where.
Camera Run
We feed a self-leveling video camera into the line and watch the pipe condition live on a monitor on-site.
Locate & Diagnose
We mark the problem depth and location — grease, roots, bellies, cracks, collapses — so repairs stay targeted.
Clear Next Step
You get a plain-language report of findings and options: jetting, spot repair, line replacement, or monitoring.
Problems a Camera Catches That Guessing Misses
If the issue is deeper than a sink trap, video is the fastest way to stop paying for the wrong fix.
Tree Root Intrusion
Roots seeking moisture push into joints and split pipes. The camera shows exactly where they enter.
Grease, Scale & Debris
Buildup that snaking only punches through. We see how bad the restriction is before we jet.
Cracks, Offsets & Collapses
Broken clay, shifted joints, and collapsed sections that need repair — not another clean-out.
Bellies & Poor Pitch
Low spots that hold water and keep clogging. Locating them stops the endless “snake and pray” cycle.
Drain Camera Inspection Questions
Straight answers about video pipe inspection for NYC homes and buildings.
Most residential camera inspections in NYC fall in a few hundred dollars depending on access, line length, and whether we need to open a cleanout. We give upfront pricing before we start so you know the number before the camera goes in.
If this is a one-off clog, cleaning may be enough. If clogs keep coming back, multiple fixtures are affected, or you smell sewage, a camera run finds the real cause — roots, a belly, a broken joint — so you are not paying to clear the same spot every few months.
Yes. We inspect branch drains and main sewer laterals when access allows. If the cleanout or entry point is buried or missing, we will tell you what access is needed before we begin.
When it helps for insurance, a property sale, or documenting repairs, we can provide video documentation of the inspection. Ask when you book so we set that up on site.
Often yes. Call (718) 935-0900 and we will schedule the soonest available window. Emergency backups and multi-drain failures get priority.
Explore Our Other Services
Camera inspection often pairs with cleaning or repair. HEPCO handles the full plumbing and heating stack.
Drain Cleaning & Repair
Hydro jetting, clog removal, and sewer-line repair once the camera shows what’s wrong.
Learn MoreBoiler Installation
Licensed boiler replacement and high-efficiency changeouts for NYC buildings.
Learn MoreLocal Law 152 Inspections
NYC gas piping inspections, GPS1/GPS2 filing, and repair of non-compliant conditions.
Learn MoreOil to Gas Conversion
Full oil-to-gas conversions with DOB permits, utility coordination, and tank decommissioning.
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